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I think when Cisco split from Linksys so did the companies intelligence. There is not an english speaking person in their support system. The broken English is so bad you can barely understand them. They over talk you, tell you to do something and then tell you to do...
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1.2
I didn't like
  • Customer support and their products
  • Linksys consultative selling in their store was a lie
#1082118
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I called the Linksys support line today and tried to resolve an issue with my Linksys router. I talked with someone for about 50 minutes. It took me that long to find out what my 3 options were, because I couldn't understand her deep Indian accent very well and I had...
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Anonymous
Anonymous

All the call centers are in India so good luck with changing companies.

2.0
#1033455
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I called one of the many Linksys/Cisco "service" centers, which are all in 'other' countries, asking for some information on correcting a IP address conflict between two 'cascaded' (connected together) Linksys routers. I didn't feel like tinkering and wanted a quick...
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I didn't like
  • No service
#625958
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I spent over 20 minutes in the phone with the Linksys tech and decided in purchasing a router. I paid an extra 10.00 to receive it in two business days. Tech assured me it would arrive Tuesday. Tuesday came and went and when I called on Wednesday the answer I got was...
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1.0
#586452
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We just bought a N600 router. Our two computers are in the same room, 8 meters from the router. One computer is a laptop and internet receptivity works a 100% but the one next to it, a desktop, shows five times less internet receptivity then the other. (And shows 4/5...
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Anonymous
Anonymous

It's not a router problem. It is your desktop computer problem.

Berhampur, Orissa
#575005
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I have a Linksys wireless n router that work well but it can only put a weak signal in my office that is the room furthest away. I go to Best Buy and purchase a Linksys Network Extender. Model RE1000. I pop the setup disc into my lap top and follow the instructions....
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#383600
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new router upgrade would not send out signal to comp cell nor xbox. called service they said i had a virus on comp would cost 99 dollars to fix. i said but my encore router that i let a buddy use over the holiday weekend works fine he wanted a good one like mine. ...
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#370480
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My wife and I bought a E2500 Dual band Router less than 3 weeks ago. Called for support because our laptops and desktops were VERY VERY SLOW. After 3 phone calls and 2 hangups I allowed someone in India to access my laptop to check the router VERY BIG MISTAKE first...
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Anonymous
tpackage

This same thing happened to me.... some guy from india with horrible english got into my laptop, and started going thru all my files that had nothing to do with getting my lin...

#324637
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BEWARE!! EXTORTION!! I gather from the internet that others are having a problem with Network Magic Folders "free trial." Apparently, when it expires and you turn down their subscription offer your printer (which is now on a network) quits working. When you call...
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Anonymous
Anonymous

Lynksys will not help you with any problem without paying $$$$$$$. They will not support their products unless you pay a fee. Lynksys is a greedy money pit. I will never buy a...

Anonymous
retail guy

PEBKAC

#262932
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Contact Linksys

Mailing Address:
Cisco Systems, Inc.
120 Theory Drive
Irvine, CA 92617
Phone:
(800) 546-5797
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Linksys Products and Services

i wrote this letter recently, chambers and cisco did not even reply to it!! talk about disfunctional and arrogant corporation and its culture!! dont buy cisco linksys products!! Mr. John Chambers-CEO Cisco Systems/Linksys Inc. ...
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#228150
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